1. How long does it take to deliver?
In the UK, standard delivery is free and usually takes 5 to 10 business days. Once your order has been shipped, you will get a tracking number.
2. Is it possible to send something back?
Yes! You have 90 days from the date of delivery to return items in their original condition, unused, and with all tags still attached.
3. How do I get my money back?
We will process your refund within seven days of getting your returned items. Refunds go back to the original payment method used at checkout, which could be a credit card or PayPal.
4. What kinds of payments do you take?
We take credit cards and PayPal. All payments are handled safely.
5. Do you ship for free?
Yes! All orders in the UK get free standard shipping.
6. Do you send things to other countries?
At the moment, Modetta only ships to the UK.
7. How do I find out where my order is?
You will get an email with a tracking number once your order has been sent. This number lets you check on the status of your shipment with the carrier.
8. How do I get in touch with Modetta?
If you have any questions or concerns, please contact us at:
Email: contact@modetta.shop
Call: +44 458 541 214