We are proud of the quality of our products at Modetta. With our warranty, you can shop with confidence because you know we stand behind the things we sell.
Coverage of the Warranty
All Modetta products are covered against defects in the way they were made for 30 days after they are delivered.
Defects in the manufacturing process can include broken zippers, bad stitching, or flaws in the material.
What Is Not Covered
Normal use and wear
Damage from accidents, misuse, or not taking care of things properly
Changes or improvements made to the product
How to File a Warranty Claim
If you need help within the warranty period, email us at contact@modetta.shop or call +44 458 541 214.
Give your order number and a clear description of the problem.
If you can, include pictures of the broken item.
Solution
If the item is still under warranty, we will either replace it or give you your money back, depending on what you want.
We process warranty claims within seven business days of getting the broken item.
Get in touch with us
If you have any questions about our warranty or want to make a claim, please contact us.
Contact us by email at contact@modetta.shop
Call: +44 458 541 214